Nearly every service and application at Bentley University ties back into a central administrative system based on Banner software, which stores student, alumni, financial, and personnel data in an Oracle database. If one application uses that database inefficiently, such as with poorly written queries, it can impact the performance of other applications that also rely on the database. Understanding how applications interacted with the Banner system was a major challenge for Bentley.
Bentley University's 50-person IT organization manages a patchwork of departmental applications, as well as web-based services such as email; the MyBentley portal for students, faculty, and applicants; and a Blackboard online learning management system. When a task that should take seconds takes minutes, workflow gets disrupted—and many tasks are repeated, causing costly delays that add up to increased costs.
Join us to learn how Bentley University’s IT team addressed these challenges by utilizing wire data to quickly gain visibility into the Banner application without invasive agents ensuring better application performance, improving revenues and reducing costs.
